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Matthew has over 25 years of experience as a user assistance professional in the software industry.
Tony Self has worked as a technical communicator for almost 30 years, specialising in online help systems, computer-based training, and hypertext documents.
Matt Sullivan is the author of the techcomtools.com as well as co-author of Publishing Fundamentals: Unstructured FrameMaker 11.
Dave Gash is the owner of HyperTrain, a Southern California firm specializing in technology consulting and training for hypertext developers.
Amber Swope is an internationally-recognized expert on the Darwin Information Typing Architecture (DITA) who specializes in helping teams develop their information architecture and implement DITA.
For over twenty-five years, Joe has been providing training, contracting, and consulting services for the software industry.
Robert Delwood is a programmer, writer, and programmer-writer in Chicago but formerly with NASA's Johnson Space Center and Microsoft.
I'm an Information Developer at ACI Worldwide. I challenge myself by leading user research projects at work and by running for political office in my spare time.
As Technical Publications Manager at Mentor Graphics, Sarah leads the development and delivery of internal training modules for a staff of over 100 content developers across the globe.
I'm currently the technical writer at Sqrrl, Inc., which develops cybersecurity threat hunting software.
Toni Mantych is currently Director, Technical Project and Portfolio Management at ADP.
Rachel Sienko is currently the Information Development Manager at BigPanda, where she manages the user assistance program and administers the Confluence server used to author and publish customer-facing technical content.
Carol Wells is an Information Developer at ACI Worldwide, Inc., with 20+ years of experience in technical writing and website content creation.