Sarah Leritz-Higgins has over 25 years of experience in content development and customer support. As part of her current role as a Technical Publications Manager at Mentor Graphics Corporation (NASDAQ: MENT), Sarah leads the development and delivery of internal training modules for a staff of over 100 content developers across the globe. In prior roles, Sarah has developed and conducted usability studies for users of high-tech software. Her areas of interest and expertise include minimalism, usability, topic-based writing, and DITA. Sarah has a B.A. from Allegheny College and a Certificate in Technical Communication from De Anza College. Connect with Sarah on Twitter @sleritz.