photo of Gavin Austin Gavin Austin

Gavin Austin is a Principal Technical Writer at Salesforce, where he writes everything from UI text to API developer guides. He helped Salesforce radically change its content strategy in 2015, and he has delivered a number of highly-rated presentations at Dreamforce, LavaCon, WritersUA, Agile 2013, Intelligent Content Conference, Information Development World, Content Management Strategies/DITA North America, and more.


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